Help zone

We respect your privacy!

Your privacy is guaranteed when you shop with Renaissance Rose. We will NEVER release any of your personal information to outside parties and you will never receive unwanted e-mails.

When you sign up with us, you will receive information on new styles and upcoming promotions, but you may request to stop receiving this information at any time. To stop receiving information, simply send an e-mail request to sales@renrose.com.

All transactions submitted to us are encrypted with 48 bit SSL security and cannot be intercepted by outside parties, guaranteed*!

*If unauthorized purchases are made with your credit card to Renaissance Rose, please contact your credit card company first. Federal law requires credit card companies to reimburse any unauthorized charges above $50. If your credit card company will not refund the remaining $50, we will cover the charge.